![]() Font files: Always include the working documents (VFC, VFJ, VFB etc.).Adding attachments Collect filesĬollect all files that can help us solve the problem into one folder on your computer: If the problem is not easy to reproduce, try to recall as many details as possible about what you were doing when the problem occurred. Choose Contour > Simplify - the app crashes.For example, a good problem description may be: When you describe the problem, please include steps to reproduce it. A red * will show you which fields are mandatory. If the report was not sent, scroll up to check if you have filled out all fields correctly.Wait for a while and you should see a green box that says Your ticket has been created. ![]()
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